How to make an Appeal to SASAA R350 Srd grant


If your application for the South African Social Security Agency’s (Sassa) R350 Social Relief of Distress (SRD) grant was rejected and you disagree with the decision then you are allowed to lodge an application appeal.

Although it is recommended that appeals be lodged within 30 days of the applicant receiving their rejected application status, they must be submitted within 90 days.

Recently, Sassa announced that an Independent Tribunal will take over the appeal for reconsideration applications process for the current cycle of the R350 grant. This means that Sassa is no longer involved with the appeals process as the Independent Tribunal is independent to them.

If you are looking to submit an appeal then you can do so using the following website: 

If your application for the South African Social Security Agency’s (Sassa) R350 Social Relief of Distress (SRD) grant was rejected and you disagree with the decision then you are allowed to lodge an application appeal.

Although it is recommended that appeals be lodged within 30 days of the applicant receiving their rejected application status, they must be submitted within 90 days.

Recently, Sassa announced that an Independent Tribunal will take over the appeal for reconsideration applications process for the current cycle of the R350 grant. This means that Sassa is no longer involved with the appeals process as the Independent Tribunal is independent to them.

If you are looking to submit an appeal then you can do so using the following website: https://srd.dsd.gov.za/appeals/

Sassa has emphasized that only this website can be used to submit appeals and all appeals submitted on the older SRD website should be submitted again using this new SRD website.

Once the appeal has been submitted then the Independent Tribunal will aim to finalise the appeal within 60-90 days from the date on which the appeal was received.

Here’s How To Track R350 Grant Appeals

  • Visit the following website: https://srd.dsd.gov.za/appeals/appeal
  • Fill in your South African Identification (ID) number
  • Fill in the phone number used to submit your application
  • Click “send pin” to get a one-time-pin which will be sent to the phone number that you filled in above.
  • Once you receive the pin you will have to fill it in in order access your R350 grant appeal status.

Sassa has strongly advised applicants to appeal their application for every month on which it was rejected.

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